For about a month, we were in communication very often and he was always very attentive to my questions and requests. handled my purchase.Ted Finch, was absolutely outstanding! From the very first phone call and following interaction, he was always very caring as though he was dealing with a family member of his own. And in so doing, little did I know that I would also be very pleased with the salesman who. I would not buy from anyone else, despite having to travel so far to get the unit I wanted.
I drove from Utah to New York towing a little U-Haul to buy it, after my first one was T-boned in Idaho and declared a total. I recently purchased my second Jayco Greyhawk from ALBANY RV (formerly RVONE) and I feel strongly that I should write this review. Thank you for making me feel like a valued customer and not just a sale!Thank you for walking me through everything and making a bad situation good. Most companies push you off once they sell you something but again he helped me work through the issues until ALL of them were solved. I’m unsure how much he gets paid but I would definitely give this man a raise/promotion! He is such a valuable asset to any company.The service manager Glenn quickly catered to my needs. Again I’m astounded of his knowledge, customer service, and professionalism. Thank you for the great experience 😊Added to review on 10/17/22This is my second time getting assistance from Mateo the service technician. I would highly recommend anyone to this dealership. The whole team worked quickly and made the process smooth. He didn’t leave until it was completely set up! He was extremely patient and made sure before he left I felt confident with everything. I couldn’t of a! The service technician Mateo kept me updated and delivered my RV in perfect condition. Glenn gave me all the info I need to be a successful RV owner. anything but by the time I left I felt very educated.
OPEN ROADS COMPLETE RV REVIEWS PROFESSIONAL
The service manager Glenn is extremely professional and really took his time to go over every detail! As a first time buyer I walked in not knowing. The office manager Brenda was very sweet and attentive to my needs. He worked very diligent to get me the right RV! Ron treated me with the upmost respect and has a lifetime client. 10/9/22I had the pleasure of working with Ron G.
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